Privacy policy

This privacy policy describes how Gaaty® ("we", "us" or "our") collects, uses, and shares your personal information when you use our hyperlocal delivery app ("the app"). By using the app, you agree to this privacy policy and consent to our processing of your personal information as described herein.

We collect personal information from you when you register, log in, place orders, make payments, rate and review our services, contact us or otherwise interact with the app. The types of personal information we collect may include your name, email address, phone number, location, device information, payment information, order history, feedback, and any other information you choose to provide.

We use your personal information for various purposes, such as:

- Provide, maintain, and improve the app and our services;
- Fulfill your orders and process your payments;
- Communicate with you about your orders, deliveries, promotions and other updates;
- Personalize your experience and tailor the app to your preferences;
- Monitor and analyze the app usage, performance, and trends;
- Prevent, detect, and address fraud, security, and technical issues;
- Comply with legal obligations and enforce our terms of service; and
- Protect our rights, property, and safety and those of our users, partners, and third parties.

We may share your personal information with third parties who help us provide the app and our services, such as delivery partners, payment processors, analytics providers, cloud service providers, and other service providers. We may also share your personal information with third parties when required by law, when necessary to protect our rights or interests, or when you consent to such sharing.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure and we cannot guarantee the absolute security of your personal information. You are responsible for keeping your account credentials confidential and for notifying us of any unauthorized or suspicious activity on your account.

We retain your personal information for as long as necessary to provide the app and our services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request to access, update, or delete your personal information at any time by contacting us at [email protected]. We will respond to your request as soon as possible, subject to applicable laws and regulations.

We may update this privacy policy from time to time to reflect changes in our practices or the law. We will notify you of any material changes by posting the updated privacy policy on the app or by sending you an email. Your continued use of the app after the update constitutes your acceptance of the updated privacy policy.

If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us at [email protected]. We will do our best to address your feedback and resolve any issues.